Have a question? Need some answers? Hopefully we've addressed what you need below. If not, contact us and we'll get you an answer as soon as possible! Looking for some help on "how to" do something? Check out our blog, and the questions below:

I just created a new account, but can't login. What happened?

All new accounts need to have a verified email address. When you created your account, you should have received an email with a link to verify your account. If you didn't click the link, please do so. If you never received the email, check your spam folder or other places where spam email may be redirected. If none of these options work for you, contact us and we'll be happy to help.

How can I publish an event to another calendar?

You can publish events to community calenders by following these steps. Keep in mind you are only sending a request to the community owners; the event must be approved before it will be displayed on the requested calendar.

1. Make sure you (the owner of the event; i.e., your personal profile or one of the groups you own) is a member of the community to which you wish to publish. You can verify if you are a member of that community by looking for the community's profile image on your profile page.
2. Your event must be "published" and not a "draft."
3. From your Hubvine Dashboard, click on the "share" icon for the event you want to publish to other calendars.
4. From here, you will see all the available calendars you have access to. Click on the "select" button and we'll send a notification to the calendar owner that you wish to publish an event to their calendar. You will be notified about their decision.

How can I verify that my event was published or if my request is still pending?

By clicking on the Share icon for the event in question, the status for each possible destination will be displayed with one of the following:

• Select (the event is not published to this destination, nor is there a pending request)
• Pending (a request to publish this event is pending)
• Published (the event has been approved by the calendar owner and is currently being displayed).

What does being a "member" mean?

In order to publish your event to another calendar, you must first become a member of that group. Each organization will have their own rules as to who can become a member of their group on Hubvine, so be sure to follow the instructions on each groups profile page.

When can I start a community calendar?

Now! To get started, simply create a new group and choose the "community" option. If you already have a group, you can upgrade it to the community level by going to your Admin Panel and clicking on Member Admin. From there, simply follow the instructions on the screen.

Personal accounts do not have the ability to accept members or other events, thus do not have the community calendar functionality.

What community calendars can I publish to?

We are frequently adding community calendars to the Hubvine network. We will announce when new community calendars become available through our Twitter and Facebook accounts, as well as on our blog and in our FAQ section. You can find a complete listing of our promoted community calendars on our Community Calendar Directory.

What's the difference between Individual, Group, and Community accounts?

For those looking for a list of features, this list should be helpful. Technically, there is only one kind of account, the Individual Account. Here's how they all work together:

Individual Accounts. Everyone who signs up for a Hubvine account gets an individual account. These accounts are free and provide a basic level of functionality. It is these accounts that are linked to, and can have administrative abilities over group and community profiles.

Group Profiles. This is a profile that is administered by at least one Individual Account. Each group profile receives a unique profile page and calendar.

Community Profiles. Community profiles are the only ones that have the ability to accept members and publish events from other accounts or profiles.

How do I use my iCalendar URL?

You can share events from your Hubvine profile to many online resources by linking them with your iCalendar URL. Here are some online resources to get you started:

• Microsoft Outlook — To add your iCal subscription here, right click on Other Calendars, then choose Add Calendar, then choose From Internet … Then copy and paste your iCal URL into the space provided. Any updates you make to your Hubvine calendar should be reflected in your Outlook calendar within a few hours.
• Google Calendar — To add your iCal subscription here, click on the drop-down arrow next to Other Calendars, then choose Add by URL. Copy and paste your iCal URL into the field provided. Any updates you make to your Hubvine calendar should be reflected in your Google Calendar in approximately 24 hours.
• WordPress: There is a good WordPress plugin that accepts iCal subscriptions. This could be a good solution for those who want a WordPress native calendar.
• Joomla: jCal is a good calendar for those on Joomla, and it is also easy to add your iCal subscription by URL.
• Upcoming.org: A great place to list your events, Upcoming.org also accepts iCal updates! The trick here is you’ll need to submit your iCal URL each time you want it to update (it won’t do a true subscription). The good news is you won’t have to enter in your event information, because it’s all in your iCal info. 
• Facebook: There is a third-party app that converts iCal events into Facebook events. There seems to be some issues with it currently, but it does work, and it’s a great way of getting exposure for your events on Facebook without having to re-enter your event info into the Facebook interface. 

How do I delete my account?

If you wish you delete your account, which will remove all of your data from our systems, please contact us directly.

The Collaborative Community Calendar. Hubvine.